As part of our strict anti-money laundering requirements, on certain occasions, we may need to ask for further documentation from our customers. Through our regular checking processes, there may be a number of reasons for this, including students being relatives of politicians or similar. Given this, we are required to obtain documentation to identify the account where the funds will be sent to us from and that these funds have been obtained through valid means. Given this, would it be possible to obtain:
a copy of a recent bank statement from which you will send the PHP funds; and
some evidence for how you have obtained the funds to make this payment. Eg, copy of a student loan, if your parent is making the payment, a recent payslip, etc.
We apologise for this additional requirement. However, we do take our anti-money laundering obligations very seriously and these processes assist in reducing that risk.
